FAQ

Service and Offerings

What types of educational resources and courses do you offer?

Star Life Skills resources are specifically designed for PHSE subjects and are available as downloadable lesson plans and videos.

  • Lesson plans (referred to as “Lessons”) consist of a PowerPoint file that includes three sections: Guidance Notes (for the teacher), the standard lesson deck, and a Further Reading’ section.
  • Videos are provided free of charge and are designed to integrate seamlessly into specific lesson slides at key points. This is our recommendation.  However, we appreciate that Star Life Skills videos will be used independently as part of a teacher’s own lesson plan.  We don’t have an issue with this.

There are no strict UK government requirements or curriculum covering PSHE, at this time.  However, the UK government continually assesses PHSE and provides guidance.  We always take this guidance into consideration when developing lesson plans.

Each Star Life Skills Lesson is published with an update date.  On or before this date, the lesson will be reviewed, updated as necessary, and republished.  The update date is set based on the best information available to Star Life Skills at the time of publication.  However, unexpected events may trigger an unplanned update.

If a customer has purchased a lesson within the last 12 months of an update, they will receive the new edition free of charge. However, if more than 12 months have passed since the initial purchase, the customer will be notified by email and given the opportunity to purchase the new lesson.

Star Life Skills focuses on the specific needs of teachers and educators.  We provide cost-effective, readily editable lessons complete with teaching notes and guidance on achieving demonstrable learning outcomes.

Generally, each lesson plan can be applied to individuals aged 12 to 19. However, in some cases, lessons have special editions designed for a specific age group to reflect the level of maturity needed to process the issues being considered.

Click here to access a selection of free lesson plans that serve as excellent examples of the lessons available for sale.  Also, when shopping for a lesson, we provide a short reel of 2 or 3 preview  slides o the product page.

Generally, all lessons are priced at GBP 2.00, and modules (packs of 4 lessons) are GBP 6.00. Both come with a 1-year free update deal. 

Yes. Please get in touch at [email protected] to find out what deals we can offer based on your needs.

The copyright and fair use conditions are outlined in detail at the time of purchase and reiterated on our Fair Use page here.  The following is a summary: the licensee is granted the use the lesson(s) purchased for 5 years from the date of purchase. If the licensee is an individual, then their license also applies to the institution with one location to which they are employed. If the licensee is an institution with one location, all employees of that institution may use the license. 

Customer Experience and Support

How do I set up an account and get started as a new user?

Please follow the instructions on the [New Account] in the top right corner of the Home screen.

Please email any questions to [email protected] and we will endeavour to reply within the next working day.  Alternatively, use the WhatsApp message service on the Home Page.

Open an account using the email address you want to receive the Newsletter to and opt in to the Newsletter offer.  Note: When you open a new account, you will automatically receive the latest Newsletter in that email inbox.

Stay informed about PSHE-related news and developments along with related educational trends.  You will be notified of new lessons, updates to existing lessons and the publication of new resources (e.g. videos). 

Effectiveness and Impact

How do you ensure your resources are effective in the classroom?

We design and test each lesson plan with a group of teachers who possess real-life experience regarding what makes a successful PSHE lesson. Their inputs and guidance assist us in creating both the presentation materials and, more importantly, the supporting information and guidance notes.

Our community of Customers also provides feedback on what aspects worked well and what could be improved.

Additionally, we sometimes receive edited versions of lessons that have been adjusted to cater to specific audiences. This helps us better understand how to update a lesson for specific class groups, details of which are incorporated into the next lesson update.

Yes – Please contact use here with an outline of your requirements and how we can contact you (e.g. a telephone number).  You will receive a response as soon as possible. 

Policies and Guarantees

What is your refund or satisfaction guarantee policy?

We do not give refunds.  If you have any issues with the content etc., please get in touch with us at [email protected]

It is essential to read the guidance notes for each lesson thoroughly before delivering the lesson. These notes contain important considerations that you need to take into account BEFORE providing the lesson to a class.  In some cases, you may need to adjust the lesson plan to align with the school and/or local authority policy.

Yes, we encourage feedback from teachers who have firsthand experience with Star Life Skills resources. If you have feedback to share, please send it to [email protected].

Growth and Future Plans

Are there plans to expand your offerings outside the UK?

Depending on your environment, SLS may still be applicable in part or whole to your class needs and/or require minimal adaptation.  However, at this time, we do not plan to build lessons with specific countries outside the UK.

Our mission is to establish a condition where every UK citizen aged 11 to 19 has the knowledge, insights, and practical skills they need to navigate our complex world. 

For now, we achieve this by developing best-in-class, ready-made, editable lesson plans.  We will always be thinking about what else can be done to continue this mission.

The best way to stay informed and up-to-date is to subscribe to our quarterly newsletter here.  We also maintain a weekly blog here that sometimes covers new content and ideas in PSHE.  You may also like to follow SLS on social media at one of the following [Social media symbols].

Easy Purchases

We accept cards, PayPal and school invoices. Just e-mail with what you would like to buy.

Secure Payment

We take security seriously and make sure every transaction is encrypted.

Quick Downloads

Instantly download resources at the checkout. A copy will also be sent to your e-mail.

Update Guarantee

For 1 year after purchasing our lessons, we will send you any updates over e-mail.