Delivery Policy

All products available on Star Life Skills are digital files. After successful payment, you will receive your file(s) via:

  • A download link on the order confirmation page
  • An email attachment sent to the address provided at checkout
  • A download link in your account dashboard, if you registered an account before or at the time of checkout

Please note: No physical items will be shipped.

Timing of Delivery:
Files are available only after payment has cleared. This may take a few minutes depending on your payment method.

Access Duration:
The download link on the order confirmation page may be used only once.

Email attachments are sent once, immediately after purchase.

To access your file(s) at any time in the future, you must create an account before or at the time of checkout. If you do not create an account, you will not be able to download the file(s) again later.

File Formats & Requirements:
Files may be provided in formats such as PPTX, PDF, DOCX, or ZIP. Please ensure you have suitable software to open and use these file types.

Incorrect Email Address:
We are not responsible for delivery issues resulting from incorrect email information. Please double-check your details before completing your purchase.

Need Help?
If you do not receive your file(s) within 30 minutes of purchase, or if you encounter any issues, please check your spam or junk folder. If the issue persists, contact us at [[email protected]] — we’re happy to help.

Easy Purchases

We accept cards, PayPal and school invoices. Just e-mail with what you would like to buy.

Secure Payment

We take security seriously and make sure every transaction is encrypted.

Quick Downloads

Instantly download resources at the checkout. A copy will also be sent to your e-mail.

Update Guarantee

For 1 year after purchasing our lessons, we will send you any updates over e-mail.